AI texting for Direct Lending

Reduce Loan Application Drop-Offs With Timely Texts

Many applicants start, then stall: a missing document, a confusing step, a busy week. Conversta sends timely, two-way reminders that answer questions and link back to your secure portal, so more applications reach the finish line.

Example SMS Conversation

Conversta: Hi Marcus, your Clearwater Lending application is almost done. Just one step left: [secure link]. Questions? Reply here.
Lead: It is asking for a bank statement, which one?
Conversta: Your most recent monthly statement for the account where you are paid. Upload it securely at the link. Please do not text documents.
Lead: Ok done

60%

of leads prefer SMS as the first contact

80%

of sales need 5+ follow-ups (most reps quit after 2)

100%

sales efficiency: reps only talk to ready leads

Why leads slip away today

Applications stall midway

A single missing step stops progress.

Questions go unanswered

Applicants give up instead of calling.

Email reminders get ignored

Inbox messages are easy to miss.

How Conversta handles it

  1. Application stalls: Conversta detects an incomplete application.
  2. Friendly reminder: A short text with a link to the secure portal.
  3. Answer questions: Two-way replies clear up confusion.
  4. Escalate if needed: Applicants who need help are connected to a rep.

The results teams see

  • Texts reach applicants on the channel 60% prefer.
  • Reps only step in when an applicant needs them.
  • Persistent, polite reminders recover stalled files.
Compliance built in: Documents and sensitive data are collected only through your secure portal, never by text.

"Your reps only talk to people who are ready to buy. Conversta handles the first touch, the follow-up, and the booking."

Conversta — It books calls while you sleep.

Frequently Asked Questions

Why do loan applications drop off?

Missing documents, confusing steps, and lack of timely help.

Can applicants send documents by text?

No. Texts link to your secure portal.

How many reminders are sent?

Based on your cadence, stopping when the application is complete or the applicant opts out.