Effective Date: March 2026
By using Conversta’s platform, website, or services, you agree to these Terms.
Conversta provides: AI SMS messaging (A2P / 10DLC), Voice calls and live transfer, Ringless voicemail, Workflow automation, Lead engagement tools.
By submitting your phone number, you consent to receive: SMS messages, Phone calls (manual and automated), Voicemail messages.
Message frequency varies. Reply STOP to opt out or HELP for assistance.
All messaging must comply with: TCPA, CTIA guidelines, Carrier rules (T-Mobile, AT&T, Verizon). Clients must: Maintain opt-in records, Use compliant language, Avoid misleading content.
Users are responsible for all activity and compliance.
You may not: Send spam or unsolicited messages, Mislead recipients, Violate telecom laws, Use purchased or scraped lists.
Calls may be recorded for compliance and quality.
Conversta is not liable for: Carrier filtering, Delivery delays, Lost revenue.
Accounts may be suspended for violations.
California law governs these Terms.
We collect: Name, phone, email, Device/IP data, SMS and call data, Client-uploaded lead data.
Used to: Deliver communications, Operate platform, Improve AI systems, Ensure compliance.
Messages and calls may be: Logged, Recorded, Analyzed for compliance.
Shared with: Carriers and telecom providers, SMS/voice vendors, Legal authorities if required.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties, except for aggregators and service providers necessary to deliver the text messaging service.
Data retained as needed for: Service delivery, Legal compliance.
We use: Encryption, Secure infrastructure, Access controls.
Users may: Request access, Request deletion, Opt out of messaging.
This policy governs all messaging and communication activity on Conversta.
Clients must: Obtain express written consent, Include opt-out language, Identify themselves clearly, Honor opt-outs immediately.
You may NOT send: Spam or unsolicited outreach, False or misleading claims, Deceptive financial offers, Illegal products/services, Harassment or abusive messages.
Lending / financial services, Direct lending, Debt relief, Political messaging. These must follow all applicable regulations.
Messages must: Be conversational, Avoid spam triggers, Match opt-in expectations.
Violations may result in: Message blocking, Account suspension, Termination.
Client = Data Controller, Conversta = Data Processor
Conversta processes data to: Send SMS, Route calls, Automate communication workflows.
Contact data, Communication data, Behavioral data.
We implement: Encryption in transit and at rest, Access controls, Monitoring systems.
Conversta may use: SMS carriers, Voice providers, Cloud infrastructure.
We comply with: GDPR (where applicable), CCPA, TCPA.
In case of breach: Clients will be notified promptly, Remediation steps will be taken.
Upon request or termination, data may be deleted or returned.
Cookies are small data files stored on your device.
Essential cookies (site functionality), Analytics cookies (usage tracking), Marketing cookies (campaign optimization).
We use cookies to: Improve performance, Understand behavior, Optimize campaigns.
Users can: Disable cookies in browser settings, Use opt-out tools.
Third-party services may place cookies for analytics and advertising.
Conversta, INC.
18500 Von Karman Avenue, Suite 200
Irvine, CA 92612
Support: support@@conversta.ai
Phone: 1 855 468 5006